Brightspace Support


🎓 New to Brightspace? Start Here with eStarkState Basics!

Are you teaching W2, W3, or W4 courses? Are you planning to use Brightspace to supplement a face-to-face course? If so, completing the eStarkState Basics training is your first step to success!

This essential training walks you through everything you need to know to confidently navigate Brightspace, build your course, communicate with students, and ensure you’re ready for day one.

👉 Haven’t completed eStarkState Basics yet? Sign up here!


💬 Need One-on-One Help After Training?

Once you’ve completed eStarkState Basics, we’re here to help you dive deeper! Whether you want support setting up a specific course, exploring advanced tools, or solving a tricky issue—individual support is available.

👉 Already completed Basics? Sign up for individual support here!


Just have a question?

As we focus on launching Stark State’s new learning management system, our department is working hard behind the scenes to support a smooth transition. To help us manage requests efficiently and serve you better, please submit a Help Desk ticket.

  1. Help Desk ticket. Submit all LMS-related questions and issues through the Help Desk—not by individual email.
    👉 Submit a request here: https://helpdesk.starkstate.edu/hc/en-us
    • When submitting a ticket, please include:
      • The CRN or exact name of the course
      • A detailed description of the issue
      • The name and location of the item in question (e.g., quiz, assignment, module)

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